Frequently Asked Questions
Everything you need to know about your Actively Black experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination but generally range from 10-21 business days.
How can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a compression fit.
Are your fabrics sustainably sourced?
Yes, we prioritize high-performance, premium fabrics that are ethically manufactured. Many of our collections utilize recycled polyester and eco-friendly moisture-wicking technologies.